1. Overview

This website (www.artisanheritageco.com, “Site”) is owned and operated by Artisan Heritage Co (referred to as “we,” “us,” or “our”). By accessing or using this Site, or making a purchase, you agree to abide by these Terms of Use, as well as any other policies or notices referenced herein. Changes may occur at any time, and your continued use indicates acceptance of those changes.

2. Eligibility & User Conduct

• You must be at least 13 years old to use the Site; minors over 13 may use it with parental consent.

• Do not use or attempt to use the Site for illegal or unauthorized purposes. Do not introduce harmful code like viruses or malware. Any violation can result in immediate termination of your access.

3. General Conditions

• We reserve the right to refuse access or use of the Site to anyone, at any time.

• You may not reproduce or exploit any part of the Site without explicit written permission.

4. Changes to Site & Pricing

• Content, prices, and product availability are subject to change without notice.

• We may discontinue the Site or its content at any time, and we are not liable for any such changes.

5. Products & Order Terms

• Product images and descriptions are representative only; actual items may vary in color, design, or dimensions.

• We may limit purchases by person, region, or jurisdiction, and restrict quantities.

6. Billing & Account Accuracy

• We reserve the right to refuse or cancel orders at our discretion.

• You must provide accurate account and payment information and keep it updated.

• Receipt of an order number or confirmation email does not guarantee acceptance of the order.

7. Comments & Submissions

• Any comments or ideas you submit may be edited, published, or used by us without compensation or obligation.

• You agree your submissions will not violate any third-party rights or contain malicious content. We’re not responsible for user-submitted content.

8. Privacy

• Any personal data you submit is governed by our separate Privacy Policy.

9. Errors & Omissions

• The Site may occasionally contain errors in descriptions, pricing, or availability. We can correct these at any time, including after an order is placed.

10. Prohibited Uses

You are prohibited from using the Site to:

• Conduct unlawful activities

• Infringe on intellectual property

• Harass or discriminate against others

• Upload harmful code or malware

• Spam, scrape, or collect personal data of others

Violation of these rules may terminate your access.

11. Site Availability

• We are not liable for outages, downtime, data loss, or delayed services due to system issues or third-party disruptions.

12. Disclaimers & Liability Limitations

• All Site content and services are provided “as is” without warranties.

• We, along with our affiliates and staff, are not liable for any damages arising from your use of the Site or products, to the fullest extent allowed by law.

13. Indemnity

• You agree to indemnify and hold harmless Artisan Heritage Co and its affiliates from any claims or liabilities arising from your use of the Site or violation of these Terms.

14. Severability

• If any rule in this agreement is deemed unlawful or unenforceable, it will be removed, but the rest of the Terms remain in effect.

15. Termination

• These Terms stay effective until terminated by you or us. We may terminate your access at any time without notice, and obligations incurred prior to termination remain in effect.

16. Entire Agreement

• These Terms, along with any Site policies, constitute the full agreement between you and us and supersede any prior communications.

• Ambiguities are not interpreted in favor of the drafting party.

17. Governing Law

• These Terms are governed by the laws of the State of Illinois, USA.

18. Changes to Terms

• We may update these Terms at any time. It’s your responsibility to review the current version. Continued use indicates acceptance of changes.

19. Contact Information

For questions regarding these Terms, please email us at info@artisanheritageco.com.